Even though I have sent my 2020 Apple MacBook laptop for service many times, it is still claimed that there is no problem. The machine gets extremely hot when used while plugged in, but Apple has returned my machine many times, stating that it was fine, to avoid replacing it. I haven't been able to use my computer for months. Buying Apple has become a regret, especially purchasing it from KVK, which is an even bigger regret. My latest KVK Apple service form number: is 2301507730.
I purchased a MacBook Air from MediaMarkt on September 14, 2025. The product had screen stains, and the store sent it to KVK for DOA (dead-on-arrival) assessment. We requested a refund or replacement and wrote this clearly on the related service document. After 20 days, the product was returned with...
About 10 months ago, I purchased an Apple MagSafe wallet from Vatan Bilgisayar in Alanya, Antalya. For the past 2–3 months, the product has become completely unusable because the plastic edges started melting due to heat, becoming sticky and gummy in my hands. Last week, I returned the item to Vata...
We purchased a MacBook Air m2 16 GB device from Teknosa Ankara Batıkent Atlantis branch on 20.07.2023. After 4 days, the screen of the device went dark even though there was not the slightest impact, etc. When I contacted Apple on 25.07.2023, they advised me to obtain a fault report from an authoriz...
I bought my iPhone 12 Pro Max on May 30, 2021, and I've been having overheating problems with it ever since. It heats up like a heater, and I'm constantly afraid it'll blow up while charging. The phone gets so hot that it's uncomfortable to hold, which is especially disappointing given the high pric...
My 2020 Macbook shut down all of a sudden and wouldn't turn back on, even after I charged it. I took it to a service center that was authorized to fix it, and they told me a price that was so high I couldn't even say it. They said that the charger, battery, and motherboard all needed to be replaced....
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