Due to an oversight on my part, I inadvertently subscribed to a few apps through Apple, and the company has since placed a hold on the funds in my bank account. Despite the fact that I canceled, I was sent an email stating that a refund was processed; however, the hold is still in place. It is difficult to locate a number for Apple Turkey that can be reached. The currently available numbers are not responsive. I am trying to find a solution.
On September 28, 2025, I accidentally purchased a Facebook Business Max subscription through Apple on my device in Istanbul. The subscription fee was ₺7,399. However, I canceled it the same day, within just a few hours. This cancellation is clearly visible in the “Subscriptions” section. Despite sub...
I downloaded an app from the App Store that offered a one-week trial. After the trial period ended, ₺2700 was charged to my card. I wasn’t notified in advance that a payment would be taken, which made the situation even more frustrating. I called customer service, and a cancellation request was subm...
I was attempting to begin the free trial of the Aloha app when I made the mistake of purchasing a subscription accidentally while I was downloading it from the App Store. I promptly submitted a request for a refund through support.apple.com, and although the request was granted, the amount that was ...
Apple company confiscated my balance in the App Store. Even though I contacted customer service, they locked my iTunes account and do not allow me to use the money inside. First they try to open it, then they say that this account cannot be opened, get a new membership. There is 1327 TL in the old m...
On August 25, 2025, I returned three products—MacBook Air, Magic Mouse, and AirPods—purchased through the Apple Online Store. The total payment of ₺59,098.02 was made by credit card. Although my return process has been completed, I still have not received my refund. My order number is W1514949104. ...
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