I purchased an Apple product online, and it was supposed to be delivered by December 21st. However, the date was updated to December 25th, and yet, it still hasn't arrived. Trying to contact Apple Customer Service was a week-long challenge, and when I finally got through, their explanation for the delay was baffling. They couldn't provide a reason for the delay or a reliable estimate for when it would arrive. It seems like Apple is now offering the same subpar service as other vendors in Turkey, or this is just how things work in our country. It's truly disheartening and a disappointing situation. Order Number: W1204594839.
I bought two iPhone 15 Pro Max phones from the official Apple store, apple.com.tr, on October 12, 2023. It's been almost a month since I placed my order, but the products still haven't been shipped. Apple's customer service has been completely useless, not giving any information at all. The products...
Apple's poor delivery service and lack of communication have really gotten under my skin. My order number (W1092925612) was supposed to arrive on January 19, but it hasn't arrived yet (on January 23rd) despite a promised delivery time. I can't accept this, and as I'm leaving town soon, I need to hav...
Hello, when will you update iPhone 15 Pro Max stocks? My friends living abroad said they could find it easily. Why is it not in stock in Turkey? Apple does not suit Turkey at all. My W1338715151 charger arrived, but my phone's estimated delivery date is 21-28 November. When I call customer service, ...
On August 25, 2025, I returned three products—MacBook Air, Magic Mouse, and AirPods—purchased through the Apple Online Store. The total payment of ₺59,098.02 was made by credit card. Although my return process has been completed, I still have not received my refund. My order number is W1514949104. ...
On 11/11/2023, I purchased an iPhone 14 from a reputable online store. The cargo arrived on November 14, 2023. There was no damage to the box during shipping. I received the shipment. I started by opening the box. The back had scratches, which were clearly a manufacturer issue. I contacted Apple's C...
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