My bill this month was ₺2,520.30. When I asked for clarification, I was told it was due to a mobile purchase made through an Apple device. However, no such mobile purchase was made. I even checked all my devices and accounts, and there was no trace of this transaction. On the first day, Apple customer service clearly stated that no such transaction had occurred. Now they’ve completely changed their stance and are refusing to issue a refund. This is a clear case of victimization. They also claimed the transaction took place at 20:38, but I am certain nothing was done at that time. It’s honestly shocking to see such behavior from a major company.
For the past six months, my Vodafone bill has consistently been over ₺2,000, even though my regular bill should be around ₺500. Every month, I encounter incorrect charges either from Vodafone or Apple, and it feels like I'm stuck in a loop with no resolution. I've spent countless hours trying to res...
On July 15, 2025, five consecutive charges of ₺600 each, totaling ₺3,000, were withdrawn through Apple.com/bill. These transactions were made without my permission or knowledge, and no password was even requested. Despite not being subscribed to any app or service, these charges were collected. I am...
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
Over the last three months, my credit card registered with my Apple account was charged ₺419 and ₺3.49, despite me not making any purchases. I contacted customer service, who informed me that my card had been blocked for Apple payments and that they had processed a refund. Although customer service ...
I am reaching out regarding my refund request for the suspicious withdrawal of ₺2,999.99 from my account. The amount, listed as "APPLE.COM/BILL" in my transaction details, was withdrawn on January 6, 2025. While Apple refunded my friend for an application fee mistakenly charged after a trial period...
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