Apple Refund Request For Unauthorized In-App Purchase

October 10, 2025 8:14 PM35

Dear Apple Support Team, I am writing to request a refund for an unauthorized in-app purchase made through the Duolingo app on my iPhone 11. • Date of transaction: October 5, 2025 • Amount: ₺2,399 • Order number: MXKYYJB2HX This purchase was made without my knowledge or consent. As soon as I noticed the charge, I contacted both Duolingo and App Store Customer Support, but my refund request was denied. I kindly ask that you review this case again and refund the full amount, as the transaction was unauthorized and unintended. Thank you for your understanding and assistance. Please let me know if you need any further information or verification from my side. Kind regards, Merve K***

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