Dear Apple Support Team, I am writing to request a refund for an unauthorized in-app purchase made through the Duolingo app on my iPhone 11. • Date of transaction: October 5, 2025 • Amount: ₺2,399 • Order number: MXKYYJB2HX This purchase was made without my knowledge or consent. As soon as I noticed the charge, I contacted both Duolingo and App Store Customer Support, but my refund request was denied. I kindly ask that you review this case again and refund the full amount, as the transaction was unauthorized and unintended. Thank you for your understanding and assistance. Please let me know if you need any further information or verification from my side. Kind regards, Merve K***
Dear Sir/Madam, I am submitting this petition to file a complaint and request the restoration of my rights regarding an issue involving an unauthorized purchase made under the services provided by Apple/PUBG Mobile. On February 9, 2025, a minor family member made a transaction totaling ₺3939 without...
Dear Official, my name is İbrahim L***, and I am registered with my Apple account using the email address ibrahim****@gmail. On 28.02.2025 at 04:00, a payment of ₺599.99 was withdrawn from my Apple account via card number 534653102667**** without my permission. I would like to formally address this ...
I am reaching out regarding my refund request for the suspicious withdrawal of ₺2,999.99 from my account. The amount, listed as "APPLE.COM/BILL" in my transaction details, was withdrawn on January 6, 2025. While Apple refunded my friend for an application fee mistakenly charged after a trial period...
I recently noticed that ₺81 was withdrawn from my account under "Apple.com/bill" without my consent. This is especially frustrating since I don’t even use any Apple services. I have no knowledge of this transaction and certainly did not authorize it. I immediately canceled my card to prevent furthe...
On June 28, 2025, at 10:30 PM, I immediately canceled my credit card due to an unauthorized transaction and called Apple Support at the same time. However, since they were closed at that hour, I couldn’t get any assistance. On June 29, 2025, at 8:00 AM, I contacted Apple customer service and request...
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