Macro Music Premium Subscription Fails to Work After $111 Payment

I purchased a one-year Elite Premium subscription for the Macro Music app, but the application has completely failed to meet my expectations. The app does not play music properly, constantly lags and freezes, and as a result I have barely been able to use the service. The features shown in the advertisements and promotional materials do not match the app’s actual performance at all, and this situation has caused me significant inconvenience.

I purchased the subscription today at approximately 4:00 a.m. using my bank card. Although the annual plan was advertised as $107, my account was charged $111 instead, and this difference was not clearly disclosed anywhere. In addition, the presentation of the offer gave me the impression that the payment would be monthly, but the full amount was charged as a single payment, which made me feel misled. Due to these issues, I canceled my subscription through the Apple Store today.

Although I contacted Macro Music through the in-app support system and other available support channels, my issue was never resolved and I did not receive a satisfactory response. My username in the app is Alicnnylmz, and my email address is a**************@Gmail.com. Because the application does not function properly and the amount charged was different from what was advertised and expected, I am requesting a refund of the payment I made.