Brand Overview: AmourFeel
AmourFeel is an international online dating platform designed to facilitate cross-border communication and romantic connections, primarily between users and European singles. The platform is operated by Cellar Door Limited, an entity registered in Gibraltar, and has been operating online since around 2020.
Contact Info
Email: [email protected]
Phone Number: No official customer service phone number is publicly available.
Industry and Operations
AmourFeel operates within the online dating and digital matchmaking industry. Rather than utilizing a standard monthly subscription, the platform employs a pay-as-you-go credit model where members purchase credit packs to unlock communication tools and premium features.
- Live Chat and Mail: Members spend credits per minute to engage in real-time text chats or per message to send electronic correspondence.
- Media Viewing: Additional credits are deducted to view incoming photos, watch uploaded videos, or open attachments.
- Virtual Features and Gifts: Users can send stickers, preset icebreaker messages, and virtual gifts from an on-site catalog.
- Browser-Based Access: The platform operates via web and mobile browsers, without native standalone apps for iOS or Android.
User Sentiment
Public feedback regarding AmourFeel is largely critical, with substantial dissatisfaction centered on platform pricing, account transparency, and the authenticity of profile interactions. Many members voice frustration over the credit model and the difficulty of building real-world relationships off the website.
- High Service Costs: Users consistently complain about the speed at which paid credits expire during basic messaging, describing the service as financially demanding.
- Suspected Bot Activity and Fake Profiles: A common grievance involves receiving an influx of automated icebreakers and high-interest messages immediately after signing up, leading members to suspect paid operators or automated engagement scripts.
- Restrictions on Contact Sharing: Reviewers report that exchanging personal contact info, phone numbers, or social handles is heavily restricted or blocked unless exorbitant credit minimums and lengthy verification rules are met.
- Sudden Disconnections: Multiple users state that long-term chat partners frequently stop replying or cancel conversations as soon as external contact exchanges or in-person meetings are proposed.
- Unsatisfactory Support and Refund Handling: Users report difficulties obtaining refunds for accidental purchases or unhelpful automated responses from the support team when addressing billing complaints.
Share Your Experience
If you’ve experienced issues with AmourFeel, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.