I recently needed assistance with my flight booking and reached out to American Airlines' customer service. I was genuinely impressed with the level of support I received. The representative I spoke with was not only friendly but also highly professional, taking the time to listen to my query in det...
I eagerly purchased a flight from California to New York on February 2 using credit card miles. Already, securing a position along this popular route was difficult. As I awaited the confirmation email that the miles had been redeemed successfully, everything appeared to be proceeding as planned. Non...
Particularly concerning my recent encounter with a flight from Chicago to St. Louis, American Airlines' customer service has been abjectly bad. The flight was continuously canceled with only two hours remaining, resulting in considerable disruption. As is frequently the situation with this airline, ...
On February 5th, my PHX - LAS flight was unexpectedly canceled just 3 hours before departure, disrupting my important business trip. American Airlines informed me that the flight was rescheduled for the following day. They provided two options: a $900 credit or a $685 refund. Opting for a refund, I ...
My father and I took a flight from St. Louis to New York Newark on February 5th, courtesy of American Airlines. The tickets were booked by my father, who is 72 years old. When I got to the airport and went through the check-in process, I happened to spot a small error in my dad's name that he had wr...