Hello there, I bought a Lava brand cast iron grill pan from Amazon.com.tr. It has a serial number B0BZPT37KN and measures 26x32 cm. The order number is 408-1659242-9977932. On its second use, the coating started to peel off. I sent the product to Amazon for inspection, but they insisted that the issue was due to user error and declined to provide a refund. Interestingly enough, I bought and used two cast iron pots from the same brand at the same time without encountering any problems. Although the products are dishwasher-safe, I prefer to handwash them using gentle materials. However, the pan became misshapen after being washed for the second time. I expect to be compensated for the difficulties I have experienced.
The Cosori Airfryer I purchased on May 15 through Amazon became defective and its coating peeled off. I requested a repair, but I was offered a return instead. I returned the product via MNG Kargo (now DHL), and the process was initiated under order number 402-0123705-5468308. Despite a long time pa...
I ordered 2 dinner sets for 1.830,50 TL from AMAZON on 17.01.2024. Order No. 405-9774054-1989151. The products were canceled on 25.01.2024 due to technical problems and they can be reproduced on the same day, but at a higher price. I ordered 2 pieces again, giving the opportunity to buy again, and t...
The spin mop in the Amazon Turkey package with the number 406-9864407-7562767 was sent to me as a different brand product. I signed up and requested a change. After one week, a new product was delivered. But, once again, they sent the incorrect product, this time broken. When I asked for a change fo...
The bottom of the Remta DE11P Premium Tea Machine, purchased from amazon.com.tr with order number 405-3060457-9911524, is rusted after just the 3rd use. Despite being stainless steel, I returned the product to Amazon Turkey within the 30-day return period due to this issue. However, they rejected th...
On August 27, 2025, I ordered a product called DVX 9H Nano Ceramic Coating - Ceramic Coating from Amazon (Order No: 407-0571528-3745901). My order was canceled by the seller without any explanation, and I was only notified via a generic email. However, I have not received a refund. When I contacted ...
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