On Wednesday, March 13th, I ordered a Samsung 55Q67C TV from Amazon.com.tr. The only difference between this model and the 55Q60C is the color: gray. We specifically wanted the gray color to match our home decor, and Amazon.com.tr didn't have a 55Q60C model available from their own store.
The product was delivered by Aras Kargo one day late, on Saturday, March 16th. The box was completely destroyed, and when we opened it, we found that we had been sent a 55Q60C model instead of the 55Q67C we ordered.
The Aras Kargo delivery person told us that they could take the package back if we didn't want it, since the box was damaged. Obviously, we didn't want a broken TV, so we refused the delivery.
I called Amazon.com.tr and they claimed that the box couldn't have been damaged when it left their warehouse, because they inspect every item before shipping. However, the fact is that they sent us the wrong model TV!
To make matters worse, I later received a message from Aras Kargo saying that they had tried to deliver the package but no one was home. This is a lie! We were home all day waiting for the delivery.
I ordered the product seen in the photos from Amazon.com.tr on April 22nd. In the tracking I made on Amazon, there was information that it was last distributed from Istanbul on 03 May. Then it said delivery at 20.00 on 08-09-10 May. Thinking that there was a mishap, I first called the aramex company...
I ordered a graphics tablet from Amazon on March 1st, 2023, and it arrived on March 10th. However, when I connected it to my two separate computers, as well as my Android phone, none of them recognized or ran the device. So I opened a return request with Amazon, and they sent me a label to send back...
I bought a phone on Amazon.com.tr, but the package got lost during the delivery process by Aras Kargo. When I called Amazon, they told me I could either ask for the product again or get a refund. When I called Amazon's customer service, they told me they couldn't send the item again because the comp...
I ordered something from Amazon, and despite the fact that it was not delivered on October 5th, the status shows 'delivered.' Aras Kargo's tracking number is 3509298016044, which Amazon provided to me. I contacted Aras Kargo and informed them that the package had not arrived despite the fact that it...
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