Amazon Prime Drivers Keep Ignoring My Delivery Instructions

I have been having ongoing problems with my Amazon Prime deliveries and with Amazon’s customer service for about a month, and I am extremely disappointed with the lack of support. Amazon required me to set specific delivery instructions, but the drivers repeatedly ignore them and do not place my packages in the correct location. In addition to not following the delivery instructions, some of my packages have also arrived late. Because of this, the main benefit I pay for with Prime is not being properly provided. I have tried to reach customer service multiple times. There is no working customer service chat, I have not received any call back, and I get no answer when I call 800.433.1914. I have also replied to emails from Amazon but never got a response. At this point, I feel that there is effectively no customer service support for my issue. I request that Amazon contact me directly, review my account and delivery history, and resolve the ongoing problems with incorrect delivery locations and late packages. I would like a proper explanation and a clear solution so that my Prime benefits are delivered as promised. I can be reached at 330.727.87**.