Amazon Delivery Issue: Order Not Received After 15 Days

Dear Amazon Customer Service Team, I am reaching out regarding my order placed on [December 30, 2024], with the order number [406-7103271-4432348]. Despite 15 days having passed since the order date, the item has not yet been delivered to me. The estimated delivery date has long passed, yet I have not received any updates, and I am unable to track the shipment. Even after contacting Amazon customer service, no resolution has been provided. This situation has negatively impacted my shopping experience and caused inconvenience as I was relying on the timely delivery of the products. I did not expect such an issue from a trusted company like Amazon. I kindly request an immediate resolution to this issue and clear communication regarding my order. Additionally, I would appreciate a suitable proposal to address this inconvenience. I look forward to your prompt response and assistance. Thank you in advance for your understanding and support. Best regards, Efe Y*** sa*****@gmail.com +90 545 577 ** **