Aliexpress Sent Me a Keyboard Instead of a Tablet and Refused to Refund My $110.69

Aliexpress Sent Me a Keyboard Instead of a Tablet and Refused to Refund My $110.69
118

While reviewing a tablet with 6GB RAM and 128GB SSD on aliexpress.com, I accidentally clicked the buy button. Since my credit card was already registered, the purchase was approved instantly, and $110.69 was deducted from my card. I canceled the order before it was shipped and informed the seller about the mistake. Despite this, they proceeded to ship the product. The package got stuck at customs, and when I went to check, I found that a keyboard had been sent instead of the tablet. I returned the product, opened a dispute, and informed the Aliexpress customer representative about the situation. However, Aliexpress sided with the seller and refused to refund my money. As a result, my $110.69 was wasted.

İsmail
October 11, 2024 2:29 PM

Finally... when I stated that I would file a complaint against the company aliexpress.com, they refunded all my money, including the shipping fee. However, the seller "Tablet Computer Store," who sells counterfeit products, is still actively trading on the aliexpress.com page.

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