I made two one-time payments with my Akbank salary card and processed a return on 03.08.2024. However, as of today, the money has still not been credited to my account. I’ve spoken with the store multiple times, and they claim that they have discussed the issue with their accounting department and the bank, and that the problem is with my bank. When I spoke with the bank’s customer service, they said that no funds had been credited to my account. I request that this issue be resolved as soon as possible and that the money be transferred to my account.
While depositing money at an Akbank ATM on 15/05/2025, my ₺8600 got stuck. I immediately contacted customer service and filed a report about the issue. Unfortunately, even though four business days have passed, I still haven’t received any response. Customer representatives keep giving the same repe...
On October 7, 2024, I accidentally transferred ₺ to a $ account at Akbank from my bank. Unfortunately, the funds have not been delivered to the intended recipient and have been stuck in Akbank’s account for more than a month now. I have exhausted all avenues to resolve this issue, reaching out to cu...
On June 27, 2025, I deposited ₺6,000 into my own account at an Akbank ATM in Afşin, Kahramanmaraş. The ATM counted the money, but then an error occurred, and a message appeared saying, “We are currently unable to proceed with your transaction.” I immediately called customer service and opened a repo...
I deposited money into my TEB Bank account using a QR code at an Akbank ATM because there were no TEB ATMs nearby. Two days have passed, and the money still hasn’t been credited to my account. Despite providing all the necessary information, I was told yesterday that the issue would be resolved with...
I cannot transfer money to my Akbank account from other bank accounts because my IBAN is not active, preventing me from making EFT transactions. I also tried to deposit money via the ATM, but it still gives an error. I even visited the nearest branch to resolve the issue, but they couldn't provide a...
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