5
Resolved

Akbank Hasn't Credited My Refund After Returning Two Payments Made on My Card

Kadir
Akbank
September 23, 2024 4:28 PM27

I made two one-time payments with my Akbank salary card and processed a return on 03.08.2024. However, as of today, the money has still not been credited to my account. I’ve spoken with the store multiple times, and they claim that they have discussed the issue with their accounting department and the bank, and that the problem is with my bank. When I spoke with the bank’s customer service, they said that no funds had been credited to my account. I request that this issue be resolved as soon as possible and that the money be transferred to my account.

Comments

Similar Complaints

2

My Money Got Stuck in an ATM - I Still Have No Response From Akbank

Murat
Akbank
May 23, 2025 12:56 AM28

While depositing money at an Akbank ATM on 15/05/2025, my ₺8600 got stuck. I immediately contacted customer service and ...

1

I Deposited Cash at an ATM but It Never Reached My Account

Nuray
Akbank
July 3, 2025 5:59 AM234

On June 27, 2025, I deposited ₺6,000 into my own account at an Akbank ATM in Afşin, Kahramanmaraş. The ATM counted the m...

1

I Deposited Money via QR Code ATM but It Has Not Reached My Account

Sabri
Akbank
August 5, 2025 5:13 AM30

I deposited money into my TEB Bank account using a QR code at an Akbank ATM because there were no TEB ATMs nearby. Two d...