While depositing money at an Akbank ATM on 15/05/2025, my ₺8600 got stuck. I immediately contacted customer service and filed a report about the issue. Unfortunately, even though four business days have passed, I still haven’t received any response. Customer representatives keep giving the same repetitive answers, without offering a clear solution or timeline. This delay is causing serious inconvenience for me, as I urgently need access to these funds. I want my money to be credited to my account as soon as possible.
On 16/06/2025, I deposited ₺4,300 into an Akbank ATM in Antalya. I received a warning saying, "We are currently experiencing a problem and cannot proc...
On August 30, 2025, approximately ₺20,000 of my money got stuck in an Akbank ATM located in Antalya/Kepez while I was making a transaction with my Akbank card, and an automatic request was created through the ATM with the number 8024977094. The bank sent me an SMS stating that the issue would be res...
On October 7, 2024, I accidentally transferred ₺ to a $ account at Akbank from my bank. Unfortunately, the funds have not been delivered to the intended recipient and have been stuck in Akbank’s account for more than a month now. I have exhausted all avenues to resolve this issue, reaching out to cu...
On June 27, 2025, I deposited ₺6,000 into my own account at an Akbank ATM in Afşin, Kahramanmaraş. The ATM counted the money, but then an error occurred, and a message appeared saying, “We are currently unable to proceed with your transaction.” I immediately called customer service and opened a repo...
On September 27, 2024, at around 5:00 PM, while depositing money at Akbank’s ATM number 00005098 on the main street, ₺2,400 of the amount I deposited got stuck in the machine. Despite immediately reporting this to Akbank’s customer service, they insisted that no such issue occurred. I requested for ...
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