Never use AJet and do not allow others to use it. I bought 2 plane tickets at the same time on the same day, one from Pegasus and the other from Ajet. As a result of the transaction I made in February, I bought a Rome-Istanbul plane ticket from Pegasus for ₺2896. When I wanted to cancel, Pegasus canceled it without any questions or even with the voice response system, stating that I would get a refund of ₺2844. After that, I called Ajet to cancel my Istanbul-Milan flight as well. They connected me to customer service and completed the cancellation process and agreed that they would only refund ₺663 for the ticket I bought for ₺4440. Both tickets I refunded were economy class. Now my question to you is why Ajet does not pay 80% of the fee while Pegasus cancels the ticket for a small penalty. They also brazenly said that I could only get my ground handling fee back. In other words, they did not refund me either the plane ticket I bought or the seat fee I selected. They only refunded the price of the ground services that I did not use and will not use. I do not like to talk big but I will not use Ajet, I will not let my friends or family use it or recommend it. I have never seen or heard of such a disgraceful service and fraud. You should stay away.
AJet canceled my Jordan–Istanbul flight, which was scheduled for December, five months from now. And they canceled all Jordan–Istanbul flights. This is not logical. I bought this ticket months ago, and now all ticket prices have increased. They refunded my money, but now I cannot buy a ticket for th...
I booked five tickets through eDreams under reservation number 18839654634 for flights from Istanbul to Milan with A Jet and from Rome to Istanbul with Pegasus. Due to a necessary change in our travel dates, we attempted to cancel the flights, but the eDreams website would not allow us to complete t...
The worst flight experience of my life – I will NEVER fly with AJet again! On March 31, 2025, I was scheduled to fly from Düsseldorf to Istanbul on flight VF026. Just as we were about to take off, all passengers were suddenly told to disembark and collect their luggage because police reportedly noti...
On June 29, I purchased a ticket from AJet for the Istanbul SAW – Sharjah flight. When I arrived at the airport, I paid ₺914.71 for a seat with extra legroom. I tried to check in using the kiosk, but the process failed and I was directed to the counter. At the counter, I was told that I had a ban on...
I purchased a ticket from Ajet Airlines, but now I can't change, cancel, or even get a refund. When I contacted customer service, I waited on hold for ages, only to be met with rude and dismissive responses. They are charging more for a ticket change than the original price, which makes absolutely ...
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