I got to the airport an hour early for my Ajet flight, feeling confident I had enough time, but things quickly spiraled into chaos. The staff guided me to the incorrect area and made me wait, only to tell me—just 30 minutes before departure—that I had "missed" my flight. Rather than admitting their error, they chose to ridicule me with the comment, "If only you knew where to wait." I was shocked by how nonchalantly they dealt with the situation after providing wrong information. I felt completely disrespected after putting in all the effort on my end. There was a complete lack of effort to provide assistance or propose a solution. I paid for a service and felt like I was an inconvenience.
I tried to complete my AJet check-in around 6 hours before my flight, but the system gave me an error and wouldn’t let me proceed. When I arrived at the airport 35 minutes before departure, the staff refused to accept my luggage and told me it was too late to check in—even though it was their system...
I would like to share the issue I experienced with my October 26, 23:55 Ajet flight from Istanbul Sabiha Gökçen to Sharm El Sheikh (PNR: vg653007). Initially, I was informed that the flight was delayed by 15 minutes, but afterward, there was no announcement or notification regarding the cancellation...
I bought a ticket from AJet for April 5 at 22:05, and without any clear reason, my flight was completely canceled. This left me stranded at night, forcing me to find emergency accommodation and spend extra money. I had to buy a new ticket, adjust bus plans, and cancel everything from scratch. We re...
I’m incredibly frustrated with AJet’s ongoing delays and disrespectful treatment of passengers. Every flight seems to be either delayed without proper explanation or blamed on the usual excuse of “technical issues,” leaving passengers stuck waiting inside the plane for over an hour. It’s become a pa...
On March 28, I had a confirmed AJet flight from Sabiha Gökçen to Dubai. My family and I completed all airport procedures—we checked in, handed over our luggage, passed passport control, and made it to the departure gates. Since I have limited vision, I showed our boarding passes to the gate staff to...
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