I tried to complete my AJet check-in around 6 hours before my flight, but the system gave me an error and wouldn’t let me proceed. When I arrived at the airport 35 minutes before departure, the staff refused to accept my luggage and told me it was too late to check in—even though it was their system that failed in the first place.
As a result, I was denied boarding and missed my flight, despite making every effort to be on time. This situation was completely out of my control and caused unnecessary stress and financial loss.
AJet, I’m asking you to take responsibility for your technical failure and compensate me for this issue. I followed the process—you failed to deliver.
On Monday, June 23, my family and I—six people in total—were supposed to fly from Belgrade, but we were never allowed on the AJet flight because we couldn’t complete the check-in process through their app or website. No matter how many times we tried, the system refused to work, and there was no pro...
I’m incredibly frustrated with AJet’s ongoing delays and disrespectful treatment of passengers. Every flight seems to be either delayed without proper explanation or blamed on the usual excuse of “technical issues,” leaving passengers stuck waiting inside the plane for over an hour. It’s become a pa...
I got to the airport an hour early for my Ajet flight, feeling confident I had enough time, but things quickly spiraled into chaos. The staff guided me to the incorrect area and made me wait, only to tell me—just 30 minutes before departure—that I had "missed" my flight. Rather than admitting their ...
I purchased tickets for three people from AJet Airlines. While checking in, the system gave an error for one of the passengers—my wife. One of the other passengers is elderly and has a fear of flying, and the other is a 4-year-old child. This situation is causing serious stress for our entire family...
I bought a ticket from AJet for April 5 at 22:05, and without any clear reason, my flight was completely canceled. This left me stranded at night, forcing me to find emergency accommodation and spend extra money. I had to buy a new ticket, adjust bus plans, and cancel everything from scratch. We re...
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