On May 18, 2025, we had a connecting flight from Batman to Ankara and then from Ankara to Alanya. Due to my child’s ID being lost, we had to cancel our tickets—even though we had all the necessary documents, including a photocopy of the ID, a civil registry record, and a photo of the ID. Despite this, no assistance was provided. We were not given the option to reschedule, and no support was offered. Out of the ₺10,800 we paid for the tickets, we were only refunded ₺240 in taxes. As someone earning minimum wage, this amount is a significant loss for me. We couldn’t take the flight solely because of the lost ID, despite having full documentation. I urgently request support from AJet and sincerely hope this issue is resolved.
On 21.07.2025, my AJet flight VF3037 from Antalya → Istanbul SAW (PNR: 2QYJ47) was canceled via SMS at 09:43 on the day of the flight, despite the fact that I had already completed check-in. I was traveling with a 1-year-old baby and a 9-year-old child. We had already checked out of the hotel and ar...
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
I purchased a round-trip ticket from AJet for Ankara–Paris in May 2025. However, my flights were canceled multiple times — including flight numbers VF3012, VF3001, VF10, and VF3008. The most recent cancellation happened right before my May 2, 2025 flight, which was moved to May 3 without sufficient ...
Dear AJet Representatives, I am writing to formally express my dissatisfaction and request compensation regarding flight VF3307 scheduled for May 27, 2025, from Samsun Çarşamba to Istanbul Sabiha Gökçen Airport. The flight was initially delayed by 20 minutes, then 35 minutes, and eventually by 1.5 h...
I would like to share the grievance we experienced on our Ajet flight from Ankara to Dalaman (PNR Code: 36daqt, Seats: 10A–10B) on October 13, 2025. We arrived at the airport on time and presented all required documents. However, the airline staff stated that we would not be allowed to board because...
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