We purchased tickets through Ajet for my brother and his wife. The itinerary was from Dalaman to Ankara, and then a connecting flight to Erzurum. However, when they arrived in Ankara, their flight was canceled. We requested compensation or a refund for the canceled flight, as we are entitled to it. Despite providing all necessary booking details and proof of purchase, we have received no proper response from the airline. I experienced a similar situation in the past, and I received the necessary refunds. However, they claimed that no compensation or refund is provided for canceled flights, which is unacceptable. The lack of clear communication and accountability has been frustrating. We are asking for our rights and would like them to contact us regarding this matter.
On 1 October 2024, Ajet canceled our Bergamo–Istanbul flight, leaving us stranded at the airport. We were only able to return the following day, incurring unexpected expenses for accommodation and food. For the past 87 days, we have been trying to get compensation for our expenses from Ajet, but to ...
On Monday, September 15, we had an Ajet flight from Bodrum Milas Airport to Sabiha Gökçen Airport with a connection to Gaziantep. Upon arrival in Gaziantep, we discovered that our luggage had been lost. Despite calling multiple times, we have not received any answers or updates regarding the status ...
I purchased flight tickets from AJet, but after the airline made last-minute schedule changes, I decided to cancel. The cancellation was confirmed and approved, and I was told that I would receive a full refund. However, days have passed, and I still haven’t received any payment back to my account. ...
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
I purchased an international ticket from AJet well in advance, only to find out that the flight was canceled just two weeks before departure. The options I was given were disappointing and inconvenient: either fly a day earlier, change to a different date, or get a refund. None of these addressed th...
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