Airtel Payments Bank Deducting Monthly Charges Without Consent

rajesh
May 13 11:14 PM15

I am using an account with Airtel Payments Bank linked to my mobile number 9573717***. Every month, an amount is being deducted from my account without my knowledge or approval. Normally this deduction happens around the 14th or 15th of every month, and I do not know which service, subscription or product it is for. Today, an amount of ₹59 was debited from my account in this way, again without any clear information. I have checked my transactions but I am unable to understand the reason for these recurring debits. I visited/contacted Airtel and the response I got was only to search on Play Store or online, which did not solve my problem or clearly show why this money is being taken from my account every month. I request Airtel Payments Bank to urgently stop all such unwanted and unauthorised deductions from my account and to refund the money that has already been deducted without my consent. I also ask for a clear explanation with full details of these past deductions so that I can understand what they were for.

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