Unresolved Airbnb Refund Issue

Despite the fact that I canceled a reservation on Airbnb's platform a month ago, I have yet to receive a refund to my credit card, despite the fact that four weeks have passed since the cancellation. Despite my best efforts to contact the person responsible for this situation, all I get when I call the number listed is a never-ending loop of automated messages. This situation has been very upsetting, and it has caused me a great deal of anxiety and tension. I am unable to find a permanent solution to the problem because there is insufficient easily accessible customer service. I am requesting that the refund be processed as soon as possible, and I am making this request through Xolvie to the Airbnb administration.