Airbnb Host Charged Me for Pre-Existing Damage After My Istanbul Stay

Hüseyin
September 10, 2024 12:33 am
10

In August 2024, I rented an apartment in a plaza in Istanbul through Airbnb. Upon arrival, I noticed a crack in the glass of the built-in oven—a problem that clearly existed before my stay. Thinking the host was already aware, I didn't report it; after all, during a short stay, I didn't want to deal with issues that weren't my fault. Plus, we chose to overlook other problems in the apartment out of goodwill. However, after our stay ended, the host filed a compensation claim against me for the damage! This is outrageous and unfair. I've repeatedly responded to Airbnb's emails to dispute the charge, but their decision hasn't changed. Now they're threatening to charge my card on a specific date. Airbnb, this is unacceptable. I demand that you rectify this situation immediately. Guests shouldn't be held accountable for pre-existing damages. Please investigate and resolve this matter promptly.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Airbnb Wrongfully Demanding ₺18,000 for Hair Dryer Damage I Did Not Cause

September 11, 12:09 am
21

I Got Charged by Airbnb Without My Consent and Demand Immediate Refund

Deniz
July 24, 9:00 pm
2
I Got Charged by Airbnb Without My Consent and Demand Immediate Refund
I Got Charged by Airbnb Without My Consent and Demand Immediate Refund
1
İlke is completely dissatisfied with the result

Airbnb Charged My Card Without Permission and I Want a Refund

İlke
May 06, 12:43 pm
5

Unauthorized ₺994 Charge on My Credit Card – Airbnb Must Issue a Refund

Osman
March 07, 8:03 pm
3
Report a Similar Issue