I booked an apartment in Kadıköy, Istanbul, for December 29–31. Before my stay, I was informed by the host that there was an electricity issue, and they suggested moving me to another property. I agreed, and they requested a code to make the new reservation on my behalf. However, after trying the code multiple times, they said it was incorrect. As a result, my Airbnb account was suspended, and my reservation was canceled.
I initially paid ₺2900 for the booking, but I only received a partial refund of ₺600. This is unacceptable, and I expect Airbnb to address this matter urgently. I request a full refund for the remaining amount and immediate resolution of my account suspension.
I booked an apartment on Airbnb for a 12-day stay, and over ₺15,000 was taken from my account for the reservation. While waiting for the host’s approval, my Airbnb account suddenly got locked. Now, I am left stranded in Istanbul with no access to the apartment I paid for, and I don't have funds avai...
On 05.09.2025, I booked a one-night stay in Kaş through Airbnb (reservation code hmsjtmrdtm) at a property owned by Ms. A******. The booking was confirmed and 3.031,12₺ was charged to my credit card. However, when I messaged the host, she informed me that a one-night stay was not possible and that t...
On August 27, 2025, I canceled my Airbnb reservation in Kaş, Antalya (Reservation Code: HMPX98P2NY) on the same day I booked it, as the cancellation policy clearly stated I was entitled to a full refund. The total amount I paid was ₺3,859.06, and I am still waiting for the refund to be credited back...
On September 22, 2025, at 7:43 PM, a reservation was made in Fethiye through my Airbnb account (k***********@gmail.com) without my knowledge. When reviewing my credit card transactions, I noticed a charge of ₺6,028 and immediately canceled the reservation. However, after the cancellation, I was told...
I made a reservation on Airbnb, and the amount I was supposed to be charged was clearly stated as ₺52,214. However, when I checked my bank account, I saw that Airbnb had withdrawn ₺54,502 instead. That’s a ₺2,288 difference, which was never disclosed or authorized. Even the confirmation message I r...
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