Air Arabia Charged 190 SAR for Shoulder Bag
On 30 September 2026 I traveled with Air Arabia on flight 4P 102 from Madina to Dammam. I was stopped at the gate because of my hand carry, even though it is only a shoulder bag and I had flown just a week earlier from Dammam to Jeddah with Flydeal using the same bag without any issue. The Air Arabia staff claimed that my hand carry was oversized and forced me to pay 190 SAR. I found this decision completely unfair, especially since the bag is a normal shoulder bag and I had already used it on another airline without any problem. The attitude and behavior of the staff during this process were also very rude and unprofessional, which made the experience even more upsetting. I am requesting a full refund of the 190 SAR I was charged for the hand carry on this flight. I also expect Air Arabia to review the behavior of the staff involved and ensure that hand baggage rules are applied fairly and respectfully to passengers.
