I canceled AI Wedding Toast but got charged again; how can I stop future charges?

Xolvie Resolution Specialist16 Ağustos 2026 11:43

If AI Wedding Toast charged you again after you canceled,

Review the charge first;

• Check:
– Your cancellation confirmation and cancellation date
– Your bank or card statement
– The date and amount of the new charge
– Any billing emails or receipts associated with the payment

• Confirm:
– Your cancellation was completed before the new charge
– The new transaction actually came from AI Wedding Toast
– The charge isn't pending or a temporary authorization
– There isn't another account or service responsible for the payment

Gather evidence;

• Save screenshots showing:
– Your cancellation confirmation
– The new charge
– Your account or purchase history
– Any billing emails you received

• Keep:
– Transaction or payment reference number
– Cancellation date
– Charge date and amount
– Previous support conversations

Contact AI Wedding Toast support;

• Request:
– An explanation of the post-cancellation charge
– A refund of the additional payment
– Confirmation that any recurring billing authorization has been terminated
– Written assurance that no further charges will be processed

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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