This usually happens due to temporary server overload or input errors, so the fastest fix is to refresh the page, log out and back in, and try generating the video again.
AI video tools often fail when requests time out or when too many users are processing content at once.
Make sure your input meets all requirements, such as supported file format, size limits, or prompt length, because invalid inputs can silently cause generation to fail.
Even small issues like unsupported characters or missing fields can break the process.
Also clear your browser cache or switch to another browser/device, since rendering or session bugs can stop the generation from completing.
Disabling VPNs or ad blockers can help as well, because they may interfere with API requests.
If it still fails, share your concerns or file a complaint on Xolvie to connect with others and find support.
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I Request Refund for Non Working AI Catch Application

The AI Catch app charged me $8 but failed to generate any photos or videos. Despite trying multiple times, the service did not work at all. This clearly constitutes charging a fee without providing the promised service. I demand an immediate refund of the $8 that was unfairly taken from me. Otherwi...