I made a reservation through Agoda to stay at Signature 1 Hotel Tecom Dubai from November 4, 2025, to November 9, 2025, for a total of $663 USD. My booking details are as follows: Book ID: 5870*19** and Booking Reference Number: 20381312. I completed the payment with my credit card and have both the bank receipt and the voucher document from Agoda as proof.
However, when I contacted the hotel to confirm my reservation, they told me that no booking under my name or reference number exists in their system. Even after I provided my ID details, they were unable to locate my reservation. I tried reaching out to Agoda’s customer service, but I only received automated responses, and their call center is not answering. I also emailed them but haven’t received any reply yet.
My trip is just two weeks away, and after reading similar complaints, I’m very worried about being left without accommodation. I demand that Agoda either ensure my hotel stay is properly confirmed or resolve this issue immediately so that I don’t suffer financial or travel-related losses.
I booked a hotel through Agoda.com and received a confirmation, with the payment successfully taken from my account. I have the reservation number, reference number, and an official confirmation, yet when I arrived, the hotel had no record of my booking. This is incredibly frustrating and disappoint...
On October 28, 2025, I made a reservation through Agoda for Noxinn Deluxe Hotel in Alanya, Antalya (Reservation ID: 1662850400). I created the reservation 2–3 days ago, and today, when I contacted the hotel to confirm, I was informed that my reservation does not appear in their system. I reached out...
On October 14, 2025, I made a reservation through Agoda for the Premier Inn Dubai Barsha Heights hotel under reservation number 1658974013. During payment, ₺21,130.79 was charged to my credit card, but the receipt from the hotel shows the actual price as ₺20,419.78. No explanation has been provided ...
I made a reservation through Agoda yesterday for Sentido Orka Lotus Beach Hotel in Marmaris, scheduled to begin on October 26, 2025 (Reference ID for Guest: 1662418967). The full payment was charged in advance, and my booking appears as non-refundable. However, when I contacted the hotel today, I wa...
On October 17, 2025, I made a reservation through Agoda for Royal Seginus Hotel in Antalya, scheduled for November 6–9, 2025. My reservation number is 5895*59. I completed the payment in full using my credit card at the time of booking. However, as my check-in date approached, I contacted the hotel...
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