Mehmet is completely dissatisfied with the result
Agoda Took 10,000 TL without Rendering Any Service
October 17, 2023 5:43 pm
323
Today, I got a message that looked like it was from PTT courier services. They told me to click on a link. I was really surprised when it sent me to Agoda.com, and I found out that around 10,000 TL was taken out of my account without getting anything in return. I need a refund for this amount right away. I'm ready to sue with my lawyer to sort this out. I just want to clarify that I didn't intentionally start this transaction; I got scammed. I need Agoda to help me right away and give me a refund. I really need your help.
We apologize for the inconvenience. We regret to inform you that we do not currently offer customer service in Turkish. We are using translation support to understand your message and C. continue to provide support in English afterward.
Your experience is important to us. If there is any other matter you need assistance with, please send your inquiry along with your Agoda reservation number to [email protected] and include your support request number 26551058 in the subject line.
Thank you for your understanding, and we look forward to your email.
Hello he***, we apologize for the inconvenience caused. Due to security reasons, we are not able to assist your case here. We will update you via email. Thank you for your understanding. ^Taka
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Show more
Similar Complaints
October 09, 2023 2:42 pm
366Hello Agoda, I recently received an SMS directing me to a screen where I was supposed to make a payment of 7.34 TL. However, after entering my card information, an unauthorized charge of 11,001.23 TL was deducted from my account instead of the intended 7.34 TL. Your company's name is visible on the...
July 20, 2023 1:29 am
351"My issue was addressed immediately, thank you."
October 31, 2023 2:22 am
329I just discovered that this company took almost 19,000 TL from my account without me knowing. It looks like they're involved in scams because everyone I know has experienced this situation. I want my money back that was taken from my account. The bank has been delaying me for a month and a half. Tod...
July 29, 2023 11:29 am
312I was using the Agoda app to check out hotel reviews,out of nowhere, the app charged a total 16,000 TL from my registered card without my permission! W*f? , I'm stuck trying to get that money back because they won't process the refund. It's all because of some glitch in the app. Like, seriously? The...
I made a reservation through Agoda with booking number 1609157246. When I arrived at the hotel, they told me they were fully booked and couldn’t accommodate us. I was left without a room, despite having a confirmed and paid reservation. I immediately tried to contact Agoda customer service, but it’...
Comments