The tickets I bought from Aeroflot before the pandemic were converted into e-vouchers and a cash refund was approved a few months ago. Despite the company's central approval, the Istanbul accounting unit does not pay fees. Completely arbitrary. Even though I received approval from Aeroflot headquarters, it keeps me waiting. It is truly impossible to understand what kind of management this is.
I wanted to change the award ticket I purchased with my points from Turkish Airlines 4 days before my flight. The fare differences were calculated and everything was agreed upon, but my new ticket was never issued. Each time, I was told to call back in 2 hours because the approval email from the ope...
We purchased 5 tickets from Turkish Airlines for the Istanbul - Nevsehir flight. Despite the payment being made and the money being transferred from our account to Turkish Airlines' account, we only received 4 tickets in our email. When we noticed that 1 ticket was missing, we contacted Turkish Airl...
My ticket purchased from Turkish Airlines was canceled without any reason. As a result of my complaint, I was awarded a compensation of 400€. However, Turkish Airlines wants to pay this amount in ₺ based on the exchange rate on the date the check was issued, or they require an international € IBAN. ...
I am extremely dissatisfied with Turkish Airlines! There were three options available when I bought my ticket. I went with the company that guaranteed free changes and refunds under any circumstances. However, I requested a change the day after purchasing the ticket and well within the allowed time ...
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