The tickets I bought from Aeroflot before the pandemic were converted into e-vouchers and a cash refund was approved a few months ago. Despite the company's central approval, the Istanbul accounting unit does not pay fees. Completely arbitrary. Even though I received approval from Aeroflot headquarters, it keeps me waiting. It is truly impossible to understand what kind of management this is.
I wanted to change the award ticket I purchased with my points from Turkish Airlines 4 days before my flight. The fare d...ifferences were calculated and everything was agreed upon, but my new ticket was never issued. Each time, I was told to call back in 2 hours because the approval email from the ope
We purchased 5 tickets from Turkish Airlines for the Istanbul - Nevsehir flight. Despite the payment being made and the ...money being transferred from our account to Turkish Airlines' account, we only received 4 tickets in our email. When we noticed that 1 ticket was missing, we contacted Turkish Airl
My ticket purchased from Turkish Airlines was canceled without any reason. As a result of my complaint, I was awarded a ...compensation of 400€. However, Turkish Airlines wants to pay this amount in ₺ based on the exchange rate on the date the check was issued, or they require an international € IBAN.
I am extremely dissatisfied with Turkish Airlines! There were three options available when I bought my ticket. I went wi...th the company that guaranteed free changes and refunds under any circumstances. However, I requested a change the day after purchasing the ticket and well within the allowed time
"Here is the translation of the provided text from Turkish to English: I am receiving an email from Turkish Airlines stating, "I cannot get a refund because my refund period has expired, but I could have received a refund within 2 years from the ticket date." Why don't they mention that I visited the Taxim sales office of Turkish Airlines multiple times but did not receive a refund? The received email states, "We cannot process refunds for tickets older than 2 years. In your previous feedback responses, you were instructed to visit one of our sales offices because agency tickets cannot be refunded by our call center." But I have visited the Turkey sales office many times. I spoke with the representative there, gave my email address and phone number, but they did not contact me. The refund amount is (RS. 13,602 or 4,413.01 TL). I just want my money back. I only want my refund, nothing else. I am attaching the last email I received from Turkish Airlines here."
