Aaptiv's customer service has really let me down. A technical issue in their app has prevented me from accessing all premium workout programs, despite being charged this month for an elite membership. It now states that I’m not eligible for features I have already paid for. I've been attempting to sort out this problem for more than a week now, but I've had no success getting in touch with anyone by phone, and the email replies I've received are sluggish and not very useful. The responses I've gotten appear to be automated and fail to tackle the real issue at hand. This service, which is promoted as premium and carries a significant price, really falls short with its lack of support. I am quite disappointed and cannot suggest Aaptiv to anyone.
I started off really liking Aaptiv because of its variety of workout choices, but over time, the programs felt repetitive and lost their appeal, leading me to look for a different app that fits my preferences more effectively. I canceled my Aaptiv subscription three months back and received confirma...
I purchased a 1-year Premium membership for the Fitwell app, but for the past two months, the app has been stuck in "maintenance mode." I cannot access any workouts or programs, making my paid subscription completely useless. I’ve emailed Fitwell multiple times, but they have not responded. This is...
Despite having a Fitwell Premium membership, I can’t log into my account—I keep getting error messages every time I try. I paid for this service, yet I can’t even access it! After checking online, I see that many other users are also experiencing the same issue. This makes me wonder—has Fitwell shu...
I paid for an annual Fitwell subscription, yet the app has not been working for an entire month! I am not the only one facing this issue—many other users are experiencing the same problem. Despite this, there has been no response or resolution from the company. This is completely unacceptable! If I ...
I have been a loyal Fitwell user since the app was launched and enjoyed using it. However, after renewing my membership, the app has been completely unusable for the past 2-3 weeks, constantly showing error messages and failing to open. I reached out to customer support via email, but I have receiv...
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