Money Deducted From My Bank But Not Credited In 4rabet
On 10 February, I made a deposit of 2,000 via UPI into my 4rabet account. The money was deducted from my bank, but it has still not been credited to my 4rabet account. I contacted 4rabet customer support about this issue, but instead of resolving it, they only told me to contact the bank. Since the amount has already been successfully debited, I believe the problem is on the platform’s side, not the bank’s. I have a screenshot of the transaction as proof and can provide it if needed. I request that my missing 2,000 deposit be checked urgently using my transaction records and that the amount either be credited to my 4rabet account or refunded to my original payment method as soon as possible.
Dear Beenish, We sincerely apologize for the inconvenience caused regarding your deposit transaction and fully understand your concern about the missing funds. Please be assured that deposit-related cases are carefully reviewed by the relevant department together with the payment provider whenever additional verification is required. In certain situations, even when the amount is successfully debited from the sender’s bank account, the final confirmation from the payment provider or banking system may take additional time before the funds can be reflected in the gaming balance. As previously informed by support, the transaction may still require verification from the relevant side. We kindly ask you to continue communication through our official support channels so that the responsible specialists can further review the transaction details linked to your account and provide updates regarding the status of the funds. For your safety and privacy, we also strongly recommend avoiding sharing transaction screenshots, banking details, or other sensitive payment information publicly, as they may be misused by third parties or scammers. Best regards, 4rabet Support Team
They finally told me that they cannot help me and asked me to contact the bank. However, the bank also refused to refund the money because the transaction was marked as successfully transferred. Now both sides are refusing to help me, and I am still waiting for my money. This situation is completely unfair and unacceptable.
