I Face 4rabet Deposit Not Credited After ₹2500 UPI Payment
On April 2, I made a UPI payment of 2,500 INR from my Central Bank of India account to deposit into my 4rabet account. The amount was successfully debited from my bank account, but it has still not been credited to my 4rabet account.
It has now been about one week since the transaction, and the deposit is still missing. I have contacted customer care regarding this issue, but it has not been resolved, and the money has not been refunded.
I am requesting that my 2,500 INR be immediately refunded back to my Central Bank of India account or that the deposit be properly credited to my 4rabet account without any further delay.
Progress
I have a savings account with Central Bank of India and on 2 April I made an online deposit of ₹2,500 from Ahmedabad, but this amount has never appeared in my account. Since that date, the balance of my savings account has not reflected this deposit even once.
I contacted the bank about this problem and was only informed that the amount was not received in my bank account, without any proper resolution. I am very worried and disappointed that my money has not been credited despite having completed the online deposit.
I request that Central Bank of India immediately verify this transaction and credit the missing ₹2,500 to my savings account without any further delay, and provide clear confirmation once this is done.
Dear Vivek, We sincerely apologize for the inconvenience caused regarding your UPI deposit of 2,500 INR made on April 2 from your Central Bank of India account and fully understand your frustration about the missing balance update after such a long delay. We understand how concerning this situation can be when the amount has already been successfully debited from your bank account but is still not reflected in your 4rabet balance or refunded back to your account. Please note that some deposit transactions may require additional verification with the payment provider or banking gateway before final confirmation is completed. In certain cases, even when the payment is marked as successful from the sender’s side, delays may still occur due to pending settlement or provider-side confirmation procedures. Please be assured that such transactions are reviewed by the relevant department together with the payment provider in order to determine the final transaction status and process the funds accordingly. We kindly recommend continuing communication through our official support channels so the responsible team can continue checking your transaction details and provide updates regarding the status of the investigation. For your safety and privacy, please avoid publicly sharing sensitive banking information, screenshots, or transaction details. We appreciate your patience, understanding, and cooperation. Best regards, 4rabet Support Team
Dear Vivek G**, we understand your concern regarding the ₹2,500 deposit that was debited from your bank account but not credited to your 4RABET balance. After reviewing your case, we can confirm that the status of deposit SUP-1288698 with UTR 300030375067 is marked as “Failed.” We kindly ask you to contact your bank to check whether they can assist with locating or returning the funds. If the amount has not been refunded, please send us a PDF bank statement covering the period from the transaction date up to today, where the deposit is clearly visible, so we can forward it to the payment provider for an additional review.
Dear Vivek G**, We understand your concern regarding the ₹2,500 deposit that was deducted from your bank account but has not been credited to your 4RABET balance. After checking your case, we can confirm that deposit SUP-1288698 with UTR 300030375067 currently has the status “Failed.” We kindly recommend contacting your bank first to check whether they are able to trace or return the funds. If the amount has still not been refunded to your account, please provide us with an official PDF bank statement issued directly by your bank, covering the period from the transaction date up to today, where the deposit transaction is clearly visible. Once we receive the statement, we will forward it to the payment provider for an additional investigation and review of the transaction.
