On August 12, 2024, at around 11:48 AM, I attempted to deposit 290₺ into my 1xBet account via a bank transfer from Garanti Bank. However, my transaction was rejected by the operator, and the funds never appeared in my account. This was my first time experiencing such an issue on the platform, and it has caused unnecessary frustration and inconvenience.
I immediately contacted 1xBet customer service to report the problem, but I have yet to receive any response or update regarding my case. The lack of communication and resolution is unacceptable, especially for such a simple transaction error.
I am requesting that 1xBet promptly investigate this matter and refund the 290₺ to my account without any further delay.
On September 11, 2024, at 11:59 PM, I transferred 3000₺ to my 1xBet account, but the deposit never appeared in my balance. Not only was the money not credited to my account, but I also haven’t received a refund. When I reached out to support, they simply told me to wait, without offering any solutio...
On October 24, 2025, I requested a ₺1,560,000 withdrawal from my 1xBet account via bank transfer. The transaction was marked as approved at 09:31 AM, but even after more than 24 hours, the money has not been credited to my bank account. I also tried to reach my account manager, Mr. S****, but I hav...
On November 22, 2025, I transferred $235 from my personal Garanti Bank account to my 1xBet account. On the 1xBet side, the transaction is shown under the number 10*09. Despite this, the money has still not been credited to my 1xBet account. When I contacted live support, I was first told that the t...
