I Can’t Withdraw My Winnings from 1xBet Despite Uploading All Required Documents


I am frustrated and disappointed with 1xBet because of the verification process I am being forced to go through. After winning a bet with my account (ID: 19057***51), I requested to withdraw my ₺2,350 winnings on August 23. Immediately after submitting the withdrawal, the system required me to upload identity documents. I complied right away, providing all requested documents without delay.
Despite doing everything correctly, I was repeatedly told that “there is an issue,” yet no one explained what exactly was wrong. I contacted customer support multiple times, but all I was told was that my documents are still under review. Now four days have passed with no progress, no payment, and no clear communication.
This is unacceptable, especially since I have no other balance in my account and I have fully met all requirements. I demand that 1xBet finalize the verification process immediately and release my ₺2,350 winnings without further excuses. Customers should not be left waiting indefinitely when they follow every rule.


I won ₺25,000 on a bet through 1xBet, but despite following all instructions, I’m still unable to withdraw my money. They asked for identity verification, which I submitted via email more than 15 hours ago, along with all the necessary documents and screenshots. Still—no response, no update, and no ...

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