I Can’t Withdraw ₺29,950 from My 1xBet Account Despite Submitting All Verification Documents

Mehmet · 2025-08-04T01:15:37+03:00

On August 3, 2025, I attempted to withdraw a total of ₺29,950 from my 1xBet account by submitting multiple withdrawal requests in smaller amounts, just as I’ve done many times before without any issues. However, this time, the security team requested identity verification documents, which I promptly sent via email as instructed. Despite following their request exactly, I received no response to my email. All of my withdrawal requests were rejected without any clear explanation, and I’ve been left in the dark ever since. No additional instructions or updates were provided after the document submission, and my withdrawals remain blocked. I’ve used this platform reliably for years, and this sudden lack of transparency is both concerning and frustrating. I am now unable to access nearly ₺30,000 of my own funds, and this delay has caused serious inconvenience. I demand that 1xBet immediately lift the security restrictions on my account and process the full ₺29,950 withdrawal without any further delay. I followed all verification steps, and I expect my issue to be resolved promptly and professionally.

1xBet

Hello, The response time is usually within 72 hours, but it may vary depending on the level of demand. It is important to be patient during this process. 1xBet Support Team

Mehmet

What patience are you talking about? Do I have to wait at your convenience? You told me to wait before as well, and you made me wait for a month.

1xBet

Hello, The document approval process is entirely under the authority of our security team, and we do not have the authority to intervene directly in this process. Response times may vary depending on current workload and review requirements. The response time is usually within 72 hours, but it may change depending on the workload. It is important to be patient during this process. Additionally, the document request is not a personal matter, but a standard security procedure applied on every platform. We recommend that you wait for the specified period in order to receive a response as soon as possible. Best regards, 1xBet Support Team

Mehmet

The 1xbet customer representative says that they don't have a page to respond to us on sikayetvar.com. Who is right, who is wrong?

1xBet

Hello, A document request is a completely normal procedure as part of security and identity verification processes. If you submit the requested documents completely and accurately, your process will be completed after review by the relevant department. As stated in the Terms and Conditions section when creating your membership, you are deemed to have accepted that documents may be requested if deemed necessary. This is a standard practice to ensure the security of all users and to complete account verifications. Document reviews and account verifications are carried out via [email protected]. The response time is usually within 72 hours, but may vary depending on workload. It is important to be patient during this process. Additionally, the document request is not a personal situation, but a standard security procedure applied on every platform. We recommend that you wait for the specified period in order to receive a response as soon as possible. Best regards, 1xBet Support Team

Mehmet

72 hours have passed and my issue has not been resolved; you should definitely not do business on this site.

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