I Am Unable To Receive My 1xBet Winnings For More Than Week!

I am writing as a verified user of 1xBet with the ID 1905836346 because I am unable to receive my casino winnings, and my withdrawal has been stuck in pending status for days without a clear explanation. On 30/12/2025, I won 2,500 dollars playing casino slots on 1xBet. On 31/12/2025, I requested a withdrawal of these winnings to my TD Bank card. The amount correctly appears in my account balance, but the withdrawal is still pending and has not been processed. I am currently in Turkey, but I am a user from Canada, and I am verified on the platform. I contacted 1xBet customer support regarding this issue. They only told me that they would investigate my withdrawal order, but after that, nothing has changed, and I have not received any clear information, solution, or time frame. My money is simply blocked in a “pending” state, and I cannot use or withdraw it. I request that my 2,500 dollar withdrawal to my TD Bank card be processed immediately, or that I receive a clear and detailed explanation of why it is not being paid, along with a concrete solution and a precise timeline. I expect 1xBet to respect my verified account status and release my legitimately earned winnings without further delay.