I am writing regarding a serious issue with my 1xBet account, registered under the email address kulkarnisiddhes***@gmail.com and account number 19048573929. On 24 January, I topped up my 1xBet balance with 5,000 rupees via Paytm. Although the money was successfully debited from my Paytm wallet, it has still not been credited to my 1xBet account. Each time I tried to top up, I received an error message, yet the money was still withdrawn. This situation makes it impossible for me to use my own funds and enjoy betting in peace, and it creates a feeling that the platform is not acting transparently. I have not yet received any clear explanation, and this is causing serious concern and frustration. I request that this missing 5,000 rupee payment be located and immediately credited to my 1xBet account or refunded to my Paytm wallet without any further delay. In addition, I expect a clear written explanation of why this error occurred and assurance that such issues will not be repeated in the future. I also ask to be contacted as soon as possible with a precise update on the status of this payment and the resolution of my problem.
I am a new customer on the 1xBet platform and registered after seeing that a welcome bonus is provided after making a first deposit. On 19 December 20...
I am a long-term, high-stakes member of 1xBet, but on September 10, 2025, at 20:00, I encountered a serious issue. I deposited ₺51,000 into my 1xBet account via bank transfer (Player ID: 616735213, email: [email protected]). Despite the transaction being completed successfully, the money has still not bee...
I made a deposit on 1xBet, but the funds were not credited to my account. After emailing their support, I waited three days to receive a response stating that my account and receipt had been verified and the deposit was credited. However, upon logging into my account, I found that the funds were sti...
After a long period without any deposit issues, I recently attempted to load money into my 1xBet account, but this time the funds never appeared. My registered account email is e***@gmail.com**. Instead of making one large deposit, I decided to complete several smaller transactions of a few hundred ...
