I am a long-term, high-stakes member of 1xBet, but on September 10, 2025, at 20:00, I encountered a serious issue. I deposited ₺51,000 into my 1xBet account via bank transfer (Player ID: 616735213, email: [email protected]). Despite the transaction being completed successfully, the money has still not been credited to my account.
I contacted both live support and the payment inquiry team several times. Each time, they requested that I resend the payment receipt, which I did. The receipt and all transaction details clearly show both the sender and recipient accounts, yet my deposit remains unprocessed.
This is not a small amount, and it is unacceptable that such a large sum is left unaccounted for. I have faced a similar issue in the past, but it was eventually resolved. This time, I expect the same — my ₺51,000 deposit must be immediately credited to my game account without further delay.
As a long-term customer who has invested significant amounts on this platform, I demand that 1xBet handle this matter urgently, provide transparency, and ensure that players are not repeatedly left in such stressful situations.
On September 6, 2025, I deposited 5,000₺ into my 1xbet account (User ID: 196347355) using the VIP bank transfer method through Enpara. I completed the transaction successfully, and I still have the receipt as proof. However, the money has not been credited to my account. When I contacted 1xbet cust...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...
On July 20, 2025, I made a ₺500 deposit to my 1xBet account via bank transfer, and to this day, the money has not been credited. I submitted all the necessary proof—bank receipts, transaction history, and screenshots of my account movements. Yet, despite following up multiple times, I have not recei...
On August 26, 2025, at 21:18, I deposited ₺2,000 into my 1xBet account (User ID: 136621***7) using QNB Finansbank. I have the official receipt of the transaction, and the transfer was made from my own personal bank account. Despite this, the money has still not appeared in my 1xBet balance, even tho...
On 06/07/2025, I submitted a withdrawal request of ₺12,000 from my 1xBet gaming account to my bank account. Although the platform confirmed that the payment was successfully sent, the amount has not been credited to my bank account. I contacted customer support, and they claimed to have initiated a ...
