I added funds to my 1win account and was informed that it would be credited within 24 hours. That definitely did not occur. When I reached out to support once more, they informed me that my money is currently “pending” and may take anywhere from 1 to 7 days to process. This is completely illogical. I have the transaction receipt, so how is my money still “stuck” or “pending”? I completed all the necessary steps and used the right payment method, but I still can't access my funds. This situation is completely unsatisfactory. I expect the immediate credit of my 5000rs to my account or a prompt refund without any further delay. If this matter isn't addressed promptly, I will have no choice but to consider legal options and inform others about my experience. Resolve this issue immediately, 1win.
A few weeks ago, I made a deposit on 1win, but the funds have yet to be credited to my account. When I contacted live support, they asked for the transaction time and receipt, which I promptly provided. They assured me the issue would be resolved within 1 to 7 days, and that I would receive an updat...
I deposited money into my 1win account, but it hasn’t shown up. At first, they told me to wait 24 hours. When I questioned why it would take so long, they pushed it further, saying it was a payment system issue and that now it could take 1 to 7 days for the funds to be processed. That’s already fru...
I deposited ₺7500 into my 1win account, expecting it to be credited instantly or within minutes, as it happens on other platforms. However, it has now been over 24 hours, and the money is still not in my account. I contacted customer support, but their assistance is extremely poor and unhelpful. I ...
I deposited money into my 1win account, expecting it to be credited within a reasonable time. Instead, I was told to wait 24 hours, and when that time passed, they extended it to another 1-7 days with no explanation. As of now, my funds still have not been credited. I’ve contacted live support mult...
I deposited money into my 1win account, but the deposit did not appear in my balance. I immediately contacted customer service and provided the payment receipt as evidence. They initially assured me that there was no issue and asked me to wait for seven days. After waiting patiently for a full week...
