I am writing to report a serious issue with my 1win account and my recent withdrawal attempts. Earlier this week, I deposited $150 USD into my 1win account using my Visa card from the United States. I then played slot games and increased my balance to $700 USD.
When I tried to withdraw my winnings, I selected my personal USDT (TRC20) crypto wallet because my bank typically blocks incoming transfers from gambling sites, and I knew my card would not accept such payments. However, every withdrawal attempt to my USDT wallet is instantly rejected with the automated message: “You must withdraw using the original deposit method.”
I cannot use the original Visa card method because my bank does not allow these types of incoming transactions, so this requirement makes it practically impossible for me to access my own money. My 1win user ID is 4491022. I have not been able to complete a single withdrawal, and this situation makes it feel like my winnings are being withheld due to a technical restriction rather than being paid out.
I have never successfully withdrawn from 1win before, so I do not have any alternative method to rely on. I request that 1win urgently resolve this issue by allowing me to withdraw my $700 USD balance without forcing the blocked card method, and by processing the payment through a method that actually works, such as my USDT (TRC20) wallet.
I expect this matter to be handled by a qualified financial specialist rather than an automated system, and I request clear confirmation once the issue has been resolved and the payment has been processed.
I am absolutely outraged with 1win! I've had two consecutive problems with my deposits, and it's completely unacceptable. The first time, I admit I made a mistake. I intended to deposit ₺16,500 but accidentally requested a ₺500 deposit while still sending the full ₺16,500. This was a week ago, and ...
I’ve been trying to withdraw the funds from my 1Win account, but the system keeps giving me an error and won’t let me complete the transaction. Every time I attempt a withdrawal, I receive a vague message claiming there’s a technical issue with the system, yet nothing gets resolved. It’s incredibly ...
I am writing to report a serious withdrawal issue I am facing on the 1win platform. On 20 December 2025, I requested a withdrawal of ₹7,010 to my Union Bank of India account. In the 1win system, the status of this withdrawal is shown as “Successfully Paid,” yet the money has still not been credited ...
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