1win Payment Successful But Not Credited

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Digambar
April 06, 5:08 pm
201

I attempted to deposit 1000 Rs into my 1win account for the sports section on 4 April at around 1:00 pm via PhonePe. The amount was debited from my PhonePe account, but it has not been credited to my 1win account. The PhonePe transaction / UPI reference ID for this payment is T2604041239128915851360. I contacted customer support regarding this issue, but I did not receive any clear or satisfactory response, and the problem is still unresolved. I am requesting that the debited amount of 1000 Rs be refunded to my PhonePe account as soon as possible.

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1 Supporter
April 06, 6:46 pm (1 hour after complaint)

Hello! Your payment is in the process of being handled by the payment system. We are closely monitoring the transaction to ensure the funds are credited promptly. You will be notified immediately once the process is complete. Thank you for your patience.

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