1
Kemal is completely dissatisfied with the result

1win Misleading Bonus Promises and Unresponsive Support

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Kemal
December 09, 2024 2:06 am
140

I deposited 1000₺ into my 1win account, drawn in by their advertised 200% bonus offer. However, to my shock, I only received a meager 20₺ as a "bonus." This so-called bonus is practically useless, like a mere symbol, offering no real value or usability.

Adding to the frustration, their live support is incredibly unreliable. Responses are inconsistent—sometimes they answer, other times they don’t bother, or worse, they abruptly close the chat without any explanation.

I feel completely misled and ignored by 1win. I demand they honor their bonus promises and provide better customer support. If these issues aren't resolved soon, I will have no choice but to discontinue using this platform.

July 28, 2025 5:10 pm (7 months after complaint)

Hello! If your problem still persists, please contact us through our technical support chat. We will review the situation and definitely help resolve the issue. Sincerely, the 1win team.

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