On September 8, 2024, I made four investments of 500 TL each and one investment of 1,000 TL on 1win. I managed to turn the 1,000 TL into 5,000 TL. I registered on the site on September 8 and tried to verify my email address. I received a confirmation button in my email, but when I clicked it, I got an "invalid link" error, and I was logged out of my account. I then attempted to log in using a one-time password, but it gave me an error. After several attempts, I received another error due to too many tries, and now I can’t access my account. The live support is not responsive, and my funds are stuck in my account. I urgently request assistance from 1win officials to help me regain access to my account and resolve this issue.
On 06.03.2025, I transferred ₺1000 via bank transfer to the IBAN provided by 1win. However, even after several hours, the money did not appear in my account. When I contacted 1win support, they said the site was busy and that it might take up to 24 hours for the deposit to be processed. I waited ano...
I am writing this because 1win’s live support has been completely useless, providing only copy-paste responses with no real solutions. I hope someone from the company actually takes action. On March 12, 2025, I made two withdrawal requests: ₺3,050 at 23:09 ₺1,550 at 23:16 Normally, withdrawals t...
On June 18, 2025, I mistakenly submitted a request to block my account. I immediately regretted that decision and now I desperately need my account re...
On March 29, 2025, I deposited ₺600 into my 1win account just to test the platform. Thankfully, I didn’t risk more, because even that small deposit never showed up in my balance. I’ve contacted their so-called “live support” multiple times, but it feels like I’m chatting with a bot. Every time I get...
I submitted multiple withdrawal requests totaling ₺400,000 on 1win as a VIP member. After providing all requested documents accurately via email, I was told the process would take 14 to 30 days. I initiated the request on September 8, 2024, and it has now been almost two months with no resolution. M...
