1win Deposit Not Reflected, Poor Customer Service Response

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Mirac
November 13, 2024 11:10 pm
167

I made a deposit via wire transfer to my 1win account, but the funds never appeared in my balance. I reached out to customer service, and all they said was that the issue is "being checked." No resolution or meaningful update has been provided since then.

I am extremely dissatisfied with the lack of support from 1win’s customer service. The platform claims to be reliable, but this experience has completely eroded my trust. I expect an immediate resolution, with my deposit added to my account without further delays. This kind of service is unacceptable, and I would appreciate proper communication and action to address the issue.

July 28, 2025 5:18 pm (8 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely assist in resolving your problem. Sincerely, the 1win team.

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