1Win Delays Withdrawal Despite Significant Investment – Poor Support Experience

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Hazal
January 19, 2025 11:41 pm
199

I invested 100,000₺ on 1Win within a week, but when I attempted to withdraw 6,000₺ via PayFix, the process has been stalled for over 7 hours without resolution. Despite reaching out, no one has responded or offered assistance. A platform’s withdrawal efficiency is critical, and 1Win has utterly failed in this regard. If they cannot process a modest withdrawal in hours, I dread to think how long larger withdrawals might take. This delay, coupled with the lack of customer service, is unacceptable. I urge 1Win to expedite my withdrawal and address this lack of professionalism immediately.

July 28, 2025 4:58 pm (6 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will definitely look into the situation and help resolve your problem. Sincerely, the 1win team.

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