I experienced a serious issue during the cryptocurrency withdrawal process on the 1win site. Both my funds and my crypto account were confiscated because the crypto address provided to me for the withdrawal was deemed suspicious. My 1win account is still active, and I have been dealing with this problem for about two days, resulting in a total loss of ₺60,000. I contacted the 1win representative to resolve the issue, and at first, they assured me that they would handle everything and provide assistance. However, once my money was withheld, they went back on their promises and avoided responsibility, saying, “We can’t do anything.” I have screenshots of the promises they made. This is the first time I have encountered such a problem, and I have been completely victimized. I demand a full refund of my funds and the reopening of my crypto account. I expect 1win to keep its promises and urgently resolve the harm it has caused.
I requested a cryptocurrency withdrawal from 1win, but the funds have yet to appear in my crypto account after a week. When I called live support, they asked me to send documents to the security department. I complied and sent the required documents, but there has been no response after a month. Aft...
