I experienced a serious issue during the cryptocurrency withdrawal process on the 1win site. Both my funds and my crypto account were confiscated because the crypto address provided to me for the withdrawal was deemed suspicious. My 1win account is still active, and I have been dealing with this problem for about two days, resulting in a total loss of ₺60,000. I contacted the 1win representative to resolve the issue, and at first, they assured me that they would handle everything and provide assistance. However, once my money was withheld, they went back on their promises and avoided responsibility, saying, “We can’t do anything.” I have screenshots of the promises they made. This is the first time I have encountered such a problem, and I have been completely victimized. I demand a full refund of my funds and the reopening of my crypto account. I expect 1win to keep its promises and urgently resolve the harm it has caused.
I submitted two separate withdrawal requests on 1win—₺25,000 and ₺15,000. Both were eventually processed, but I was shocked to discover that the amounts deposited into my account were short by a total of ₺1,500. No explanation was given for the missing funds, and I had to dig through the process mys...
I had my 1win account unfairly shut down with no explanation after I requested a withdrawal. I had accumulated nearly ₺1 million, and the moment I attempted to cash out my winnings, my account was suspended without warning. I tried to contact support multiple times, but they refuse to respond. I ev...
I requested a cryptocurrency withdrawal from 1win, but the funds have yet to appear in my crypto account after a week. When I called live support, they asked me to send documents to the security department. I complied and sent the required documents, but there has been no response after a month. Aft...
1win accepted my deposit but has not credited the funds to my account! Instead, they've kept my money hostage, repeatedly delaying and providing vague excuses about processing times of "several days." Their customer support is useless, only responding with empty promises that "the finance team is ha...
I am extremely frustrated with 1Win for refusing to process my withdrawal of ₺5500. When I contacted their support team, I was told to email another department, but I haven’t received any response. This lack of communication and accountability is unacceptable. I have lost over ₺10,000 on the platfo...
