On November 12, I requested a withdrawal of 480 USD to my Binance wallet. Right after submitting the request, my account was blocked due to alleged security reasons. It has now been more than 20 days, and I still have not received a clear explanation or a real solution. I contacted 1win support via email several times, but I keep receiving the same automated responses about security checks. No one has properly reviewed my case, and I have not been given any specific information about the reason for the block or the current status of my funds. I need a clear answer on whether my account will be unlocked so I can continue using it normally. If the account cannot be restored, I request that the 480 USD be processed immediately to my Binance wallet or to my Nequi account, which are my registered withdrawal methods. I ask for an urgent manual review of my case and a real response instead of automated messages.
On November 27, 2025, I submitted a single withdrawal request of $110 from my 1win account using the bank transfer method. Even though more than two days have passed, the withdrawal has still not been deposited into my bank account, and the situation remains completely unclear. When I contacted liv...
I have been using 1win for a long time and have successfully withdrawn funds many times in the past. However, since 23/12/2025 I have been unable to withdraw my money, and my withdrawals are either stuck in processing or automatically cancelled by the system. After 23/12/2025, I submitted several wi...
I have been using my 1win account from India for about six months on my iOS device without any issues until today. Earlier today, I placed a withdrawal request for ₹2,416 from my 1win balance and then contacted 1win support by e‑mail. They asked me to complete KYC, which I did as requested and submi...
I deposited money into my 1win account and currently have a balance of ₺2,000. I want to withdraw this amount, but I’m completely blocked from doing so due to an unresolved email update issue. I no longer have access to my old email address, which means I can’t receive the verification code required...
On August 6, 2025, I submitted a withdrawal request for 20,000₺ from my 1win account using the bank transfer method. Even though more than 24 hours have passed, the funds have still not been credited to my bank account. I contacted live support, and they assured me the issue would be resolved prompt...
