Through 17TRACK, I have been monitoring my shipment with tracking number KHY2280082077YQ. The system shows that it was delivered on August 29, 2025, but I absolutely did not receive the package, nor did any delivery reach me. My delivery address is Istanbul/Beşiktaş. The order number is #44b638-1163, and the product is a pair of shoes worth ₺1,750. The payment has already been received by you.
I attempted to contact your customer service team but was unable to reach anyone. I have never experienced such a problem before, which makes this situation even more disappointing.
I want to know exactly to whom, at which address, and how this shipment was marked as delivered. I request that my issue be resolved urgently, and that I either receive my product or proper compensation for the loss.
On October 8, 2025, I placed an order and have been tracking the shipment on 17track using the tracking number 4PX3002082402670CN. Despite the long time that has passed, the package still has not been delivered to me. Although my delivery address is in Kartepe, Kocaeli, the system only shows the tra...
I ordered shoes online that were shipped from Hong Kong, and I was provided with a tracking code on 17track to monitor my shipment. Everything seemed fine until the tracking showed the package had arrived in Ankara—then it mysteriously disappeared! I immediately filed a lost-package complaint throug...
I’ve been waiting for this order for nearly a month and a half. I paid a significant amount (₺), trusting the process and expecting proper delivery, but I feel completely scammed. According to the tracking information from a company called 17TRACK, my product has been marked as “delivered.” But ther...
Hello, I placed an order on https://www.maxmaraturkiye.shop in December 2024 and purchased a coat. The shipment was handled by 17Track, and I tracked it throughout the journey. However, over a month has passed, and my package still hasn’t arrived. Today is January 19, 2025, and I have no idea where...
I shipped an international package through 17Track, which was handed over to PTT Kargo in Turkey. According to tracking, my package arrived at Küçükçekmece center on 12/01/2024, but since then, I’ve received no updates, and my package is nowhere to be found. There’s been zero movement for weeks, and...
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