Hello, I spent ₺859 to purchase 125 million chips in Zynga Okey 101 Plus, but the chips have not been credited to my account despite the significant amount spent. I have already submitted a request through Google Play, but I have not received any response. I need urgent assistance to resolve this issue. Zynga, please either deliver the chips to my account or provide a refund. This situation is incredibly frustrating, and I simply want what I paid for.
On October 8, 2025, I purchased ₺1,288 worth of chips through the Zynga Poker app on my iPhone using my Akbank card ending in 7361. However, after completing the transaction, no chips were credited to my account. I have proof in my bank statement showing that the payment was successfully withdrawn. ...
I made a payment through my account expecting to receive chips in one of Zynga’s games, but the chips were never loaded—even though the money was clearly withdrawn. I’ve attached a screenshot as proof of the transaction, yet I still haven’t received what I paid for. This has never happened to me be...
I play the Yalla 101 Okey game under the username “dadaş” with the ID number 979005770. On October 8, 2025, at 4:35 p.m., I made a payment through Google Play using my card to purchase 2,700,000 chips (Transaction ID: GPA.3350-4565-6283-64188). However, the chips were never credited to my account. ...
I encountered a significant problem with Zynga while attempting a CIP transfer on Çanak Okey. Even after meticulously following all the steps and submitting multiple complaints via the app as directed, there has been no action taken to address the issue. I have contacted support several times throug...
I’m extremely frustrated with 101 Okey Plus and Zynga. My account was unfairly banned, and now I can’t access the game from any of my accounts. Even new accounts I create are automatically banned. After my phone was hacked, several unauthorized chip purchases were made from my account. When I reques...
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